Our Approach To Service & Client Management

1. Policy Stress Testing: We investigate Loss Scenarios, including Mitigation Options and Insurance Coverage, to identify your risk exposures and help you craft suitable policy options.
2. Risk Identification and Risk Assessment: Our team of experts conduct a comprehensive Risk Assessment review to create an accurate risk profile and provide advice on risk retention and risk transfer solutions based on the client’s Risk Management philosophy. We ensure that there are no gaps in the client’s coverage.
3. Design Customised Solutions: As each client differs, our priority is to understand your business, listen to your problems and solve them with Innovative and Customized Insurance Programmes.
4. Placement of Risk: Based on our relationship and market experience, we can obtain ideal terms from domestic/international markets to suit our client’s needs.
5. Claims Servicing: We look at claims servicing as the essence of being the “Broker of Choice” for our clients. Our involvement begins from the appointment of the surveyor to Claims Settlement.